Dial Direct vs Budget vs King Price – The Battle of The Budget Insurance Brands

Insurance is a vital aspect of owning any vehicle; it protects you from being left high and dry if you are involved in an accident and your car is still financed (in fact, insurance is a pre-requisite to financing any vehicle). It prevents you from being held liable for payment, should you be in an accident which was classified as your fault. Furthermore, it covers you for any other incident – think fire, theft and natural disasters.

Paying your monthly premium on time is going to ensure you a speedy resolution in any of these cases, but you surely don’t want to be spending half your car’s monthly instalment each month to simply be covered, “in case”.

That’s where budget-friendly insurance companies, such as Dial Direct, Budget and King Price come in. We’re reviewing each of these brands, based off consumer-correlated information found in an article from Tech Insider, to help you choose the best affordable insurance you can!

In the 2016 period, each of these companies was judged on a few criteria, as you’ll see below:

Dial Direct

Percentage of complaints received: Was feedback issued? – 21%

Percentage of complaints received: Category of repairs and service – 14%

Percentage of complaints received: Category of billing and account queries – 14%

Percentage of complaints received: Call centre – 4%

Percentage of complaints received: Breach of contract – 6%

Percentage of complaints received: Was feedback issued? – 17%

Percentage of complaints received: Category of repairs and service – 15%

Percentage of complaints received: Category of billing and account queries – 17%

Percentage of complaints received: Call centre – 6%

Percentage of complaints received: Breach of contract – 8%

 King Price Insurance

Percentage of complaints received: Was feedback issued? – 20%

Percentage of complaints received: Category of repairs and service – 10%

Percentage of complaints received: Category of billing and account queries – 24%

Percentage of complaints received: Call centre – 8%

Percentage of complaints received: Breach of contract – 5%

While it might be hard to decipher who you might want to go with based on these stats, we can simplify who ranks 1^st, 2^nd and 3^rd based off of these reports.

In terms of issues experienced by clients of these insurers:

Best for fostering helpful feedback to clients:

1^st Place – Dial Direct

2^nd Place- King Price

3^rd Place – Budget

Best for lowest amount of repair and service complaints:

1^st Place – King Price

2^nd Place- Dial Direct

3^rd Place – Budget

Best for lowest amount of billing and account issues:

1^st Place – Dial Direct

2^nd Place- Budget

3^rd Place – King Price

Best for lowest amount of billing and account issues:

1^st Place – Dial Direct

2^nd Place- Budget

3^rd Place – King Price

Best for lowest amount of breach of contract:

1^st Place – King Price

2^nd Place- Dial Direct

3^rd Place – Budget Insurance

Best for lowest amount of call-centre logged complaints:

1^st Place – King Price

2^nd Place- Budget / Dial Direct (both on 6%)

That all being said – if you’d prefer to submit your details only ONCE, and have a broker do the dirty work for you – check out AB Brokers by clicking here!

All information provided in this article is not a reflection of the opinions of the supplier. All information is true at the time of publication and may be amended at the suppliers demand. Liability for incorrect information is excluded.